Legal
Last updated: August 12, 2026
This policy explains what data AgentGate ("we", "us") collects when you use our approval-queue service (the "Service"), why we collect it, and what we do — and don't do — with it.
| Data | Why we collect it |
|---|---|
| Organization name, email (optional) | Account identification and, if provided, contacting you about your account |
| API key | Stored as a one-way hash only — we cannot recover your raw key, and neither can anyone with database access |
| Slack/Teams tokens or webhook URLs | Encrypted at rest, used only to post approval requests to your connected workspace |
| Approval requests & context | Whatever your agents send when requesting approval — action name, description, and any context fields you include — stored so the request can be reviewed and audited |
| Audit log entries | Who approved/rejected what, and when — this is the product's core function, not optional telemetry |
| Billing identifiers (Paddle customer/subscription IDs) | Links your account to your subscription. We never see or store your card details — that's handled entirely by Paddle |
We do not use tracking cookies or third-party advertising trackers on the dashboard.
We do not sell your data. Ever.
Approval requests and audit log entries are retained according to your plan — 7 days on the Free plan, indefinitely on Pro (see pricing). You can request deletion of your account and associated data at any time by emailing hello@useagentgate.com.
API keys are hashed (never stored in plaintext), integration tokens are encrypted at rest, and all data is scoped per-organization — no organization can see another's data. No system is perfectly secure, but this is architected as a real constraint, not an afterthought.
You can access, export (via the audit log CSV export), or request deletion of your data at any time. Email hello@useagentgate.com with any request and we'll act on it promptly.
The Service is intended for business use and is not directed at, or knowingly used by, children under 16.
We may update this policy from time to time. Material changes will be posted here with an updated "Last updated" date.
Questions about this policy or your data? Email hello@useagentgate.com.